"Happiest Workplaces Award"

2025

Employee Feedback

360-Degree Feedback for Stronger, More Effective Leaders

Introduction Leadership development has evolved significantly over the years, moving beyond traditional performance reviews and managerial evaluations. In today’s fast-changing business environment, leadership is not just about guiding teams—it is about understanding oneself deeply. One of the most effective ways leaders can achieve this is through 360-degree feedback, a structured process that gathers insights from …

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Internal Customer Satisfaction Matters

When we talk about customer satisfaction, most of us immediately think of the people outside of the organization—the end-users who purchase products and services. Companies spend significant time and resources ensuring that these external customers are happy, loyal, and satisfied. But what if we told you that there’s another group of customers whose satisfaction is …

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